Knowledge Base
Short, practical articles covering every part of the platform.
Creating your account
Step-by-step guide to creating an individual or corporate account on Top Earners Zambia.
Verifying your email
How to verify the email address linked to your account and what to do if the verification email does not arrive.
Individual verification
Documents required for individual KYC and how the review process works.
Generating a deposit address
How to generate a deposit address, monitor confirmations, and read deposit status.
Supported networks
Which blockchain networks are supported for each asset and how to avoid sending on the wrong network.
Choosing a plan
How to interpret eligible amounts, durations, rate type, and reward schedules for each pool.
Understanding rewards
Reward statuses explained from projected through credited or reversed.
Requesting a withdrawal
Eligibility, address verification, fee breakdown, and compliance review for withdrawals.
Referral program rules
How the three-level structure works and what activity does not qualify for commissions.
Securing your account
Recommended security settings and warning signs of phishing attempts.
Corporate verification
Documents required for corporate KYB and how to nominate authorised representatives.
Troubleshooting sign-in
What to check if you cannot sign in and how to recover access.
