Legal

Complaints Policy

Top Earners Zambia is committed to handling complaints fairly, transparently, and promptly.

How to Complain

Open a support ticket from the member dashboard or email support@topearnerszambia.com.

Acknowledgement

We acknowledge complaints within the published response window.

Resolution

We aim to resolve complaints within a reasonable timeframe and will communicate progress.

Escalation

Where you remain dissatisfied, you may escalate the complaint to the relevant external body in your jurisdiction.

Last updated: June 2026. Official production publication.